These companies are securely enabling remote password resets with Specops
Remote users can change expired or forgotten passwords from any location, device, or browser. Perfect for any end user who needs authenticating, not just office workers at workstations
Prevents hard to troubleshoot service desk calls by updating the local cached credentials, even when a Domain Controller cannot be reached and the user is off VPN
Fewer password reset calls means more IT team time for other tasks and lower service desk costs
Allows users to verify their identity via third-party identity providers including: Duo Security, Google Authenticator, Microsoft Authenticator, Okta, PingID, Symantec VIP, and Yubikey
Multiple authentication options guarantee users will complete the password-reset task, even if an identity provider is unavailable
IT teams can enforce user ID verification by blocking service desk staff from resetting passwords, and other sensitive actions, until they complete the end-user ID verification step
Admins can automatically enroll users to the password reset system via any identity provider that has identifier information in Active Directory
Alternatively, admins can guide users to the enrollment process via notifications, including emails, balloon tip pop-ups, or a full-screen browser when the user logs in to Windows
uReset also offers various reports to help you keep track of your enrollment progress
With the First Day Password addon, IT staff never have to share a first day password with a new hire ever again
New employees verify who they are via mobile code or personal email ahead of setting their first password
IT staff can automatically share a link to set their first password via text or email or direct employees to click “reset password” at the logon screen
Features
We’ve designed uReset with both end users and IT teams in mind. Users are satisfied as they can solve password resets on their own – while IT admins can rest assured the process is secure.
Accessible from any web browser, the Windows logon screen, and the mobile app
User interface available in multiple languages including English, French, German, and many more
Updates the local cached credentials for remote users, even when off VPN
20+ integrations including Duo, Manager verification, Microsoft Authenticator, Mobile Code, Okta, Ping, Yubikey, Passkeys, Entra ID and more
Helpdesk interface for verifying users, unlocking user accounts, and setting temporary passwords
Customizable user interface where admins can change the text, logo, and colors
User enrollment enforcement with un-closable full-screen browser and notifications provided via system tray and email
Block/allow self-service password resets by geographical location (country), or specific IP addresses
Combine with Specops Password Policy to block the use of over 4 billion compromised passwords in real-time at password reset/change
Statistics and audit reporting to view usage and track system events
Verify new hires via mobile code or personal email before they set a first password
“Deployed to 400 users in one hour with help of support. Support was really helpful, and the whole process from testing to buying was fast and convincing.”
IT Services
“Specops is a very complete solution that has largely fulfilled its objectives within our company. Thanks to this solution our users are totally autonomous to change their passwords.”
IT Services
